Dispatch
At Camara we do everything we can to deliver your order as quickly as possible.
Delivery time: 4–10 working days.
We work with reliable carriers to ensure your package is delivered safely and on time.
Once your order has been shipped, you will receive an email with a track & trace code that you can use to track your delivery.
Postage costs
We believe that everyone should experience our beautiful products without extra costs, which is why we offer free shipping .
Returns
Not completely satisfied with your purchase? No problem! At Camara you have the right to return your order within 7 days of receipt at your own expense.
Conditions for return:
-
The product must be unused, unworn and undamaged.
-
The product must be returned in its original packaging (if applicable).
-
The return shipment must be registered and sent within the return period.
How to return a product:
-
Send an email to info@shopcamara.nl with your order number and reason for return.
-
We will send you the return instructions and the return address.
-
Please return the product according to the instructions received.
Once we have received and approved your return, we will refund the purchase amount via the original payment method within 5 working days.
Return address
Kaiyuan Road 225 Lane, Jun super electronic technology, Jikai car second floor panda Li, Jiangbei, Ningbo, Zhejiang, China 315033
How can I place an order?
Placing an order at Camara is easy. Browse your favorite products, select your size and add them to your shopping cart. Then go to the checkout, fill in your details and choose your payment method. After completing your order, you will receive a confirmation email.
What payment methods do you accept?
We accept the following payment methods: iDEAL, Bancontact, creditcard, apple/google pay and PayPal. Choose the method that suits you best during checkout.
What is the delivery time of my order?
Delivery typically takes 4–10 business days depending on your location.
What are the shipping costs?
We offer free shipping because we believe everyone should be able to look great without spending extra.
Can I change or cancel my order?
Do you want to change or cancel your order? Please contact us as soon as possible via info@shopcamara.nl . Once an order has been shipped, we unfortunately can no longer make changes.
How can I return a product?
You can return your order within 7 days after receiving it. Follow the return instructions that you will receive after submitting a return request.
PLEASE NOTE: Returns are at your own expense!
How do I file a complaint?
Do you have a complaint about a product or our service? Please contact us via info@shopcamara.nl . We aim to resolve your complaint within 3 working days.
Is my personal information safe?
Yes, we attach great importance to the security of your data. Your personal data is protected according to our privacy policy and we use secure payment methods to ensure your privacy.
How do I contact customer service?
Do you have any questions or need help? Please contact our customer service via email: info@shopcamara.nl .
